Shipping Policy
Do you ship worldwide & how much does shipping cost?
- Yes- we ship worldwide.
- We offer customers free USA and International Shipping with tracking.
- There is NO shipping cost & NO sales tax.
What are your shipping and processing times?
- business days 3
Standard Shipping Times
- North America: 3–12 business days
- South America: 3–17 business days
- Europe: 3–15 business days
- Australia & Oceania: 3–12 business days
- Asia: 3–7 business days
- Middle East : 3–15 business days
- Pacific Islands: 3–20 business days
- Africa:3–17 business days
Factors Affecting Shipping Times:
-
Shipping Method:
- Express services .
- Standard economy shipping .
-
Customs Clearance:
- Delays can occur due to customs processing in the destination country.
-
Peak Seasons:
- Holiday seasons or sales events (e.g., Black Friday, Chinese New Year) may extend delivery times.
-
Destination Location:
- Urban areas receive packages faster compared to remote or rural regions.
Processing Times
Orders can sometimes take 2-4 days to process after placing the order before shipping out .
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number If you haven't received one or if the tracking number doesn't work, its okay.
Contact us and we'll fix it@ If you need more detailed information,please send us an email at fashion.official.uk@gmail.com, we'll help you out
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here.
Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over.
Returns
Our returns period is extended from the date you receive your order .
We aim to process all orders within 14 working days, however in some cases this may be extended to 30 working days, due to this busy time of year .
Worldwide Shipping FAQ
1. Do you ship internationally?
Yes, we ship to most countries worldwide!
2. How long does international shipping take?
Shipping times vary depending on your location:
- North America: 3–12 business days
- South America: 3–17 business days
- Europe: 3–15 business days
- Australia & Oceania: 3–12 business days
- Asia: 3–7 business days
- Middle East : 3–15 business days
- Pacific Islands: 3–20 business days
- Africa:3–17 business days
For a detailed estimate, check the shipping times at checkout or contact our support team.
3. How much does international shipping cost?
Shipping costs depend on your location and the shipping method chosen. The exact cost will be displayed during checkout before you confirm your order.
4. Do you provide tracking for international orders?
Yes, we provide tracking for all orders. Once your order is shipped, you’ll receive an email with your tracking information.
5. Are there additional fees for international orders?
Some countries may charge customs duties, taxes, or import fees. These charges are not included in our prices and are the responsibility of the customer.
6. What shipping carriers do you use?
We work with reliable carriers such as DHL, FedEx, UPS, and local postal services to ensure fast and secure delivery.
7. Can I change my shipping address after placing an order?
Yes, you can update your shipping address before the order is shipped. Contact us immediately at fashion.official.uk@gmail.com with your order details.
8. What if my package is lost or damaged?
If your package is lost or arrives damaged, please contact us at fashion.official.uk@gmail.com within 7 days of delivery. We’ll investigate and offer a resolution, including replacements or refunds, where applicable.
9. Do you ship to P.O. Boxes or APO/FPO addresses?
Yes, we ship to P.O. Boxes and APO/FPO addresses, but delivery times may vary.
10. What happens if I’m not home for delivery?
Most carriers will leave a notice or attempt redelivery. Alternatively, your package may be held at a local post office or carrier facility for collection.
11. Do you offer expedited international shipping?
Yes, we offer expedited shipping options at checkout. Delivery times and costs vary depending on your location.
12. Can I combine shipping for multiple items?
Yes, we’ll automatically combine shipping for multiple items ordered together.
13. Do you offer free shipping?
We occasionally offer free shipping promotions for specific regions or order values. Check our website or subscribe to our newsletter for updates!
14. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number and instructions on how to monitor your package.
15. Who can I contact for more questions about shipping?
For additional questions, please email us at fashion.official.uk@gmail.com or call +44 7462 426635. We’re happy to assist!